Refund policy
RETURN & REFUND POLICY
We want you to be happy with your Hosel Boyz gear. If something isn’t right, please reach out and we’ll do our best to make it right.
RETURNS
Returns are accepted within 30 days of delivery.
To be eligible for a return, your item must be:
- Unworn and unused
- In its original condition
- Free from stains, odors, damage, or signs of wear
- Returned with original tags and packaging when applicable
NON-RETURNABLE ITEMS
The following items are not eligible for return or exchange:
- Gift cards
- Final sale or clearance items
- Personalized or custom-made products
- Items that have been worn, washed, altered, or damaged after delivery
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
If your order arrives damaged, defective, or you received the wrong item, please contact us within 7 days of delivery.
Please include your order number and photos of the item so we can get the issue resolved as quickly as possible.
REFUNDS
Once your return is received and inspected, we’ll notify you whether your refund has been approved.
Approved refunds will be issued to the original payment method. Please allow approximately 5–10 business days for your bank or credit card provider to process the refund after it has been issued.
Original shipping charges are generally non-refundable.
RETURN SHIPPING
Unless the item arrived damaged, defective, or incorrect, the customer is responsible for return shipping costs.
Please contact us before sending a return so we can provide the correct return instructions.
EXCHANGES
Need a different size or color? Contact us and we’ll help determine the best option based on product availability.
SALE PRICE ADJUSTMENTS
We are unable to provide refunds or credits for items that are discounted after your original purchase.
QUESTIONS?
For questions regarding a return, exchange, or refund, contact us at:
Hosel Boyz
Golf • Crew • Grind